Last updated: [14-December-2025]
At Animal Welfare Pune we are committed to protecting the privacy and personal information of our website visitors, pet owners, and clients. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our veterinary services.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
- Owner’s name
- Email address
- Phone number
- Address (city/state)
- Pet details (name, species, age, medical history)
- Appointment and consultation details
b) Technical Information
- IP address
- Browser type and version
- Pages visited and time spent on the website
- Device information
2. How We Use Your Information
We use the collected information to:
- Schedule appointments and provide veterinary services
- Communicate regarding consultations, treatments, and follow-ups
- Respond to inquiries and support requests
- Improve our website and services
- Send important service-related updates (no spam)
3. Cookies and Tracking Technologies
Our website may use cookies to:
- Enhance user experience
- Analyze website traffic and performance
You can choose to disable cookies through your browser settings.
4. Sharing of Information
We do not sell, rent, or trade your personal information.
Information may be shared only:
- With authorized veterinary professionals for treatment purposes
- To comply with legal obligations under Indian law
- With service providers assisting in website or appointment management (under confidentiality)
5. Data Security
We implement reasonable security measures to protect your personal data from:
- Unauthorized access
- Disclosure
- Misuse or alteration
However, no online transmission is 100% secure, and we cannot guarantee absolute security.
6. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of such external sites.
7. Pet Medical Information
All pet medical records and treatment details are treated as confidential and used solely for veterinary care, follow-ups, and legal compliance.
8. Your Rights
You have the right to:
- Request access to your personal information
- Request correction or deletion of your data
- Withdraw consent for communication
To exercise these rights, contact us using the details below.
9. Children’s Privacy
Our services are intended for pet owners. We do not knowingly collect personal information from children under 18 years of age.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
[Aniumal Welfare Pune]
Address: [2590, Chitragupt Colony, Shanti Nagar Society, Katad Khana, Pune, Maharashtra 411042]
Phone: [+91-020-26444960]
Email: wecare@animalwelfarepune.com
